Privacy & Policy

Repair Policy

Hassle Free Wireless provides a 20-day warranty on all completed repairs. This warranty covers only the part that was replaced and does not extend to any other components of your device. It does not cover additional physical or liquid damage that may occur during the warranty period. If the replaced part is found to be defective and has not been subjected to damage, we will replace it free of charge within the warranty period.

Electronics Warranty

At Hassle Free Wireless, customers are shown the full functionality of electronic devices prior to purchase. All electronics come with a 96-hour warranty from the time of purchase. This warranty does not cover physical damage, including broken screens or liquid damage.

If a covered issue arises, we will perform repairs at no cost. Battery runtime is not guaranteed; we only verify that the battery is functional. Customers may choose to upgrade to a new battery for $30.

All IMEIs in our electronics are guaranteed to remain unblocked, as our inventory is sourced directly from authorized vendors.

Privacy Notice

This Privacy Notice outlines the privacy practices for [website address] and applies solely to information collected through this website. It provides information on the following:

Information Collection and Use: What personally identifiable information is collected from you, how it is used, and with whom it may be shared.
Your Choices: The options available to you regarding the use of your data.
Data Security: The measures in place to protect your information from misuse.
Correction of Information: How you can access and correct any inaccuracies in the information we hold.

Information Collection, Use, and Sharing

Hassle Free Wireless is the sole owner of the information collected on this website. We only collect information that you voluntarily provide to us, such as through email or other direct contact. We do not sell or rent your information to any third parties.

The information you provide will be used solely to respond to your inquiries or fulfill your requests, such as processing and shipping orders. Your information will not be shared with anyone outside our organization, except as necessary to complete your request.

Unless you opt out, we may contact you via email in the future to inform you about special offers, new products or services, or updates to this Privacy Policy.

Your Access to and Control Over Your Information

You have the right to opt out of any future communications from us at any time. You may exercise the following rights by contacting us via the email address or phone number provided on our website:

We are committed to responding promptly to all such requests.

Security

At Hassle Free Wireless, we take comprehensive measures to protect your information. Sensitive data submitted through our website is protected both online and offline.

When collecting sensitive information, such as credit card details, the data is encrypted and transmitted securely. You can verify this by looking for a lock icon in your browser’s address bar and “https” at the beginning of the web page URL.

In addition to online security, we maintain strict offline protections. Access to personally identifiable information is limited to employees who require it to perform specific job functions, such as billing or customer service. All computers and servers storing this information are kept in a secure environment to prevent unauthorized access.

Does Hassle Free Wireless buy electronics from customers?

We do not purchase electronics from customers. To ensure that all IMEIs are guaranteed for life, we source our inventory exclusively from authorized vendors.

What items does Hassle Free Wireless repair?

All brands of cell phones.
Glass replacement for most iPhone, Samsung, Motorola, and other popular models.
Tablets.
Solder repairs on phones and tablets.
OS reloads for cell phones

Do you offer price matching on merchandise?

Yes. We will match the price of any identical product available in Oklahoma.